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Window Cleaning

Window cleaning

Neptune Window Cleaning was established in the 1990’s and over the past 30 years the company has grown considerably, now serving over 6,000 customers across Hampshire.

Despite the scale of Neptune’s operation today, it still provides the same level of personal service. New customers will expect the same window cleaner each time that takes pride in their work, has high standards and works will diligence and care. Neptune still has customers from its first ever cleaning round.

Neptune has kept at the forefront of window cleaning technology as the years have passed, our deionised pure water-fed pole system means that our customers enjoy an efficient and safe service that gives lasting results.

We are here to provide quality, reliability and a better choice when choosing a window cleaner.

Cleaner for longer

Traditional window cleaning cleans the surface of the window but not the frames. With our water-fed pole cleaning system, frames are cleaned every time at no extra cost to you, resulting in a finish that not only looks better but could also help increase the life span of window frames by removing corrosive pollutants.

Traditional window cleaners use detergents which leave dirt-attracting residue on windows, windows then need to be cleaned twice as often compared to Neptune’s deionised technology reach and wash systems.

Safe access

We ensure that we enter and exit your premise with the utmost safety procedures. We can access your rear garden without the need to leave gates unlocked by using our specialised ladders. You can be confident that when we leave, your property is as secure you left it and your pets are safe.

Pure Water Technology

We use specialised cleaning apparatus consisting of a water-fed pole topped with a soft bristle brush fed by ultra pure deionised water from a holding tank and filtration system contained in our professionally equipped van. Traditional window cleaners use detergents which leave dirt-attracting residue on windows, which means windows need to be cleaned twice as often.

Deionised pure water technology uses no harmful chemicals which makes it 100% safe for you, your plants and pets and the environment. It also means there are no soapy residues left behind to attract dust and other environmental pollutants. These can potentially damage your windows and frames. Ultra Pure DI Cleaning Technology ensures your windows and frames stay cleaner for longer, Saving you money with a shine you can be proud of.

Areas we cover

Based in the heart of Hampshire, Neptune cover the entire county and beyond. Our expert team know what matters to you; punctuality and great service. It’s why we’re trusted by over 6,000 homes and businesses.

Get in touch

Book an appointment now

Speak to the team to get started. If we are not yet in your area, leave your name and email below, and we will notify you as soon as we are.

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Is my conservatory roof cleaned?

No, this is cleaned on demand and is quoted for separately and is not included in your quote for regular window cleaning.

How do I pay if we are not home?

We place a calling card invoice through your letterbox on the cleaning day. It may not always be obvious that we have been as your windows and frames will always be in tip top condition with our service. Customers can conveniently pay on line via Go Cardless on our website, via BACS and Standing Order with your bank. Customers who pay via Standing Order receive an extra £1.00 discount. Please use your house number, street and postcode as payment reference. You may also pay by cheque, either by post or to the operator (please write your address on the reverse of cheques), or cash to the operator on the day. Bank Account Details for BACS & Standing Orders: Sort Code: 20-79-29 Account number: 00232297.

For an easier way to pay via our website, visit our Go Cardless page.

How do I set up a standing order?

Please pay your first bill by either cash, cheque or bank transfer and then set up a monthly standing order (fiscal month, every 28 days) for half the total amount of your usual clean.

Many banks do not have the facility on a standing order for payments every 8 weeks, so the payment has to be split into two equal payments which works out to 50% every 4 weeks.

How do you clean without soaps or detergent?

We use ultra pure water produced by removing all the impurities from tap water in a four-stage deionising filtration system. Pure water has a slightly acidic PH which readily absorbs the environmental dust and dirt which accumulate on your windows and frames.

We also used specialised poles and cleaning brushes designed for safe, ladder free working, and effective cleaning. Chemical free cleaning also means it is completely safe for plants and pets and the ladder free operation offers increased privacy and there is no compaction damage to lawns or flower beds.

My traditional cleaner used to clean once a month, why do you only clean every second month but claim better value?

Chemical free cleaning means that there are no soapy residues left behind which readily attract dirt, ensuring that windows stay cleaner for longer. Unlike traditional window cleaning, we also clean window frames every time at no extra cost, ensuring your house looks fantastic all year round.

Do you always service on a regular day?

We cannot guarantee that you will be cleaned on exactly the same day of the week every clean, but we do offer a SMS notification service for people who require it.

Why were my windows still wet when you left?

One of the secrets of this system is the final rinse. This removes any pollutants which may dislodged from the tiny gaps between the window frame and sealed units. The final stage of the filtration takes place as we pump the pure deionised water from holding tanks in our van through resin filters into the hoses which feed our cleaning poles, ensuring that this water is as pure as it practically can be. The water droplets left on the window will be 100% pure and will dry completely clear. Using a cloth or squeegee to dry windows would only result in contaminating the clean surfaces with smears and blemishes. We offer a 100% satisfaction guarantee and have a high retention rate of customers. Neptune Window Cleaning will give you the cleanest windows and frames you have ever had!

Do you clean my windows when its raining?

Unlike traditional window cleaning, there are no soapy residues left on your windows after they have been cleaned to be dissolved by the pure rainwater and cause spotting or streaking. Rainwater is nearly as pure as our 5 stage filtered, deionised pure water, will also dry perfectly clear without spotting. This means we work all year round apart from in the most extreme of weathers when it would be unsafe to work.

This means you get unrivaled reliability and service, and windows and frames which are always clean.

“Really happy with the professional service provided today for my private address in Winchester. As you can see, the photos speak for themselves on the quality of the clean.

Dan was very polite and friendly, he took his time and ensured the windows were perfect before he left. He will even come back if any more dirt falls from the gutters and marks the windows! I will definitely be using Neptune on a regular basis.

Gemma Miller

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Meet the team

At Neptune Window Cleaning, we are proud to have a team of friendly and experienced window and exterior cleaning specialists. We take customer service extremely seriously, and you can always rely on us to be punctual, friendly and professional. We are committed to ensuring your windows are sparkling clean and that you are delighted with the results.